Refund and Returns Policy
Last updated: November 2025
Thank you for shopping with Smart Repair Hub. We are committed to providing high-quality electronic repair services and genuine electronic components. Please read our Refund and Returns Policy carefully.
1. Repair Service Warranty
All electronic home appliance repair services provided by Smart Repair Hub include a 30-day limited service warranty. This warranty covers the same issue repaired originally. If the same fault reoccurs within 30 days, we will repair it again at no additional charge.
2. Electronic Parts and Component Sales
All electronic components and spare parts sold through SmartRepairHub.lk come with a 7-day limited warranty (unless otherwise stated). Warranty coverage depends on the product type and manufacturer terms.
3. Refund and Replacement Eligibility
- Refunds or replacements are accepted only if the item is defective, damaged during delivery, or not as described.
- Requests must be made within 7 days of receiving the product.
- Items showing physical damage, burns, or tampering will not be eligible for return or refund.
4. Non-Refundable Services and Items
- Diagnosis or inspection fees
- Completed repair services
- Custom-ordered or modified components
5. How to Request a Refund or Return
To request a return or refund, please contact us through our customer service email or phone number. You may be asked to provide proof of purchase and a description of the issue.
6. Contact
Smart Repair Hub
71/1 st jude road wattala, Sri Lanka
📞 +94 712861225
🌐 www.smartrepairhub.lk
📧 support@smartrepairhub.lk
